Profile
Agius School of Music & Arts Baulkham Hills NSW AU
Agius School of Music & Arts, located at 20 Old Northern Rd Suite 2, Baulkham Hills, NSW, is a premier institution offering comprehensive music and arts education for students of all ages and skill levels. The school provides personalized instruction in a wide range of disciplines, including instrumental lessons (piano, violin, guitar, and more), vocal training, and visual arts programs such as painting, drawing, and art theory. With a focus on nurturing creativity and technical proficiency, Agius fosters a supportive learning environment tailored to individual goals.
Notable for its experienced and dedicated instructors, the school emphasizes quality teaching and student engagement, ensuring a well-rounded artistic development. Positive reviews from real customers on platforms like Yelp highlight the school’s commitment to excellence, friendly atmosphere, and the noticeable progress of students. As a trusted community hub in Baulkham Hills, Agius School of Music & Arts continues to inspire aspiring artists and musicians through its inclusive programs and state-of-the-art facilities.
Location Reviews
Agius School of Music & Arts (referred to as “Music & Arts” in the provided reviews) holds a 3.1-star rating based on 14 reviews and 17 complaints, indicating mixed customer experiences with a slight lean toward dissatisfaction. While the overall sentiment is neutral to negative, some users mention that in-store staff was occasionally helpful, and the company’s affiliation with Guitar Center was noted. However, the majority of feedback highlights significant issues with customer service, billing errors, and order fulfillment. Common complaints include poor communication, delayed or incorrect shipments, unresponsive support teams, and a lack of resolution for recurring problems such as duplicate charges, unresolved disputes, and failure to honor warranties or return policies. Multiple users criticized the absence of a clear escalation path to speak with supervisors, inconsistent information from customer service representatives, and a perceived lack of accountability in addressing complaints.
The most frequently cited negatives involve billing discrepancies, such as being charged for instruments not received or duplicate payments, and inadequate follow-up from the company to rectify these issues. Some users also reported receiving incorrect products or experiencing long delays in deliveries, with conflicting information provided during customer service interactions. Despite the 3.1-star rating suggesting some level of satisfaction, the prevalence of complaints and the repeated emphasis on poor customer service and operational inefficiencies suggest that the majority of customers are dissatisfied with their experiences. Positive remarks are limited and often overshadowed by the consistent criticism of the company’s handling of customer concerns.