Profile
Mansfeld Guitar Center Freienwill Schleswig-Holstein DE
Mansfeld Guitar Center, located at Am Sender 5C, 24991 Freienwill, Schleswig-Holstein, is a trusted destination for musicians seeking high-quality instruments, accessories, and expert services. As a Musikgeschäft and Einzelhandel, the store offers a curated selection of guitars, amplifiers, and musical equipment, catering to both amateur and professional musicians. Notably, the business features an in-house Werkstatt (workshop), providing repair, customization, and maintenance services for instruments, ensuring long-term value for customers.
The center is part of Marktplatz Mittelstand, emphasizing its role as a local, community-focused enterprise. With a focus on quality and customer satisfaction, Mansfeld Guitar Center serves as a hub for Musiker, offering advice, lessons, and tailored recommendations. The business is listed in the Deutsch category, reflecting its commitment to serving the German-speaking market. Customers can access detailed contact information, reviews, and additional insights through the platform, making it a reliable choice for those seeking expert musical services in the region.
Location Reviews
The reviews for Mansfeld Guitar Center reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives include commendations for customer service, particularly from staff members like Jason in Hialeah and Dalton in customer support, who were described as helpful, knowledgeable, and attentive to customer needs. Some reviews highlighted satisfactory product quality and condition, as well as positive interactions with stores in Norman, Oklahoma, where employees went above and beyond to resolve issues and enhance the shopping experience.
However, several negative experiences were reported, including issues with product quality, such as damaged or incorrect items received (e.g., a guitar canceled after 48 hours due to alleged damage, a pedal board with the wrong power supply, and a bass with a significant body flaw). Poor customer service was also frequently mentioned, with some reviewers citing unprofessional behavior from employees, including a manager who allegedly yelled during a phone call and refused to resolve a problem. Additionally, complaints about unclear advertising (e.g., missing free lessons, misleading price drops) and logistical issues like UPS delivery failures contributed to dissatisfaction. The reviews also included mixed feedback about store-specific experiences, with some locations praised for their service and others criticized for inadequate support. Overall, the sentiment appears to depend heavily on the specific store and staff encountered.