Profile
YMA Studios – Music & Arts Chorley Lancashire GB
YMA Studios – Music & Arts, located at 9-11 Queen’s Road, Chorley, Lancashire, is a creative hub offering a wide range of music and arts services to individuals and communities. The studio provides professional-grade facilities for music production, instrument tuition, and art-based workshops, catering to all ages and skill levels. Whether you’re a beginner exploring your passion or an experienced artist seeking advanced training, YMA Studios offers tailored programs designed to inspire creativity and foster growth.
Notable for its welcoming environment and commitment to community engagement, the studio hosts regular events, collaborative projects, and outreach initiatives that bring together local artists, musicians, and art enthusiasts. With a focus on excellence, YMA Studios employs experienced instructors and utilizes state-of-the-art equipment to ensure a high-quality learning and creative experience. This makes it a go-to destination for those looking to develop their artistic talents or contribute to the vibrant cultural landscape of Chorley and beyond.
Location Reviews
YMA Studios – Music & Arts has received a 3.1-star rating based on 14 reviews and 17 complaints, indicating a mixed customer experience with a majority of users expressing moderate satisfaction. While some reviews note that in-store staff can be helpful and the initial purchasing process is well-explained, the overall sentiment is heavily influenced by recurring complaints about poor customer service, billing errors, and operational inefficiencies. Common criticisms include unresponsive or inconsistent communication from customer service representatives, delayed or incorrect deliveries, and difficulties resolving issues such as overcharging, lost or misplaced instruments, and failure to honor warranties or refunds. Several reviewers highlighted frustration with the lack of escalation options to speak with supervisors, unresolved billing disputes, and a perceived lack of accountability from the company.
Negatively, multiple complaints emphasize systemic issues, such as an unreliable accounting system leading to incorrect charges and failed attempts to rectify them, as well as a lack of transparency in shipping timelines and product availability. Some customers reported being charged for instruments they never received or being unable to return items due to unclear policies. While a few reviews mention that the company’s affiliation with Guitar Center or its rental programs were initially appealing, these benefits are frequently overshadowed by the persistent challenges in customer support and operational reliability. Overall, the sentiment reflects a pattern of dissatisfaction with service quality and administrative processes, despite occasional positive interactions with in-store personnel.