Profile
Guitar Center Santa Crúz de Flores Lima PE
Guitar Center, located at Calle Cantuarias 195, Santa Crúz de Flores, Lima, is the world’s largest musical instruments store, offering an extensive selection of guitars, basses, drums, amps, DJ equipment, keyboards, pro-audio gear, and more. Renowned for its comprehensive inventory and competitive pricing, the store caters to musicians of all levels, from beginners to professionals. Notable features include expert staff available for personalized assistance, in-store demonstrations, and a commitment to customer satisfaction through reliable product warranties and support.
The store operates with consistent hours Monday through Sunday, from 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays until 8:00 p.m. Most orders qualify for free shipping, making it convenient for customers to access high-quality instruments and equipment. Whether shopping for live performance gear, studio essentials, or recreational use, Guitar Center provides a one-stop destination for musical needs in Lima and beyond.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Commonly mentioned issues include receiving damaged or incorrect items, such as torn packaging, missing promotional materials, and malfunctioning products like keyboards or guitars. Some customers also reported problems with shipping, such as failed deliveries and order cancellations without adequate resolution. Negative interactions with staff, including a call center supervisor with inappropriate social media content and a manager who allegedly dismissed a customer’s concerns, were highlighted. However, several reviews praised specific employees for their helpfulness, expertise, and personalized assistance, particularly in stores like Norman, OK, and during customer service interactions.
Positive feedback often centered on the knowledge and friendliness of staff, as well as effective problem resolution in certain cases, such as replacements or repairs. Some customers appreciated the willingness of employees to go above and beyond, like a salesperson in Hialeah who helped secure a desired product or a technician who provided expert setup services. Conversely, complaints about poor customer service, inconsistent product quality, and unresponsive management—especially at the Fayetteville store—were noted. The reviews underscore a disparity in experiences, with some customers praising Guitar Center’s support and others criticizing its reliability and integrity, particularly regarding online purchases and in-store interactions.