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Guitar Center Huntsville AL US
Guitar Center Rentals
Located at 1901 Terrell Mill Rd, Marietta, GA, Guitar Center Rentals offers a wide selection of new and used musical instruments, gear, and accessories from top industry brands. Whether you’re a beginner or a seasoned musician, the store provides high-quality products at competitive prices, including guitars, amplifiers, keyboards, drums, and more. Customers can browse in-store or explore online, with expert staff available to assist with purchases, rentals, and maintenance.
The store operates extended hours to accommodate busy schedules, with regular business hours from Monday to Sunday, 11:00 a.m. to 7:00 p.m., and extended hours on Saturdays until 8:00 p.m. Notable features include a curated inventory of both new and pre-owned equipment, rental options for short-term or long-term use, and a commitment to customer service. Guitar Center Rentals serves as a one-stop destination for musicians seeking reliable instruments and gear in the Marietta area.
Note: The address provided in the initial request (5900 University Dr NW, Huntsville, AL) does not align with the details in the information above. This listing reflects the Marietta, GA location as described.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with many customers expressing moderate satisfaction but also notable concerns. While some reviewers praised the quality of products received and the helpfulness of specific staff members, others reported issues such as damaged or incorrect items, poor communication, and uncooperative customer service. For example, several users mentioned receiving products in subpar condition or encountering difficulties with returns, while others highlighted positive interactions with knowledgeable employees, such as Jason in Hialeah, Dalton in customer support, and staff at the Norman OK store who provided exceptional service. However, negative experiences were also common, including instances of unresponsive or hostile staff, such as the manager at the Fayetteville store who dismissed a customer’s complaint about a defective power supply, and a sales supervisor whose unprofessional conduct was criticized.
Commonly mentioned positives include personalized assistance from attentive employees, the quality of in-store service, and successful resolutions in some cases, particularly when working with specific staff members. Conversely, recurring negatives involved issues with product accuracy, inconsistent customer service experiences, and perceived lack of accountability from the company, such as order cancellations without replacement options or failure to honor advertised policies. While some reviewers acknowledged that Guitar Center’s issues may not be entirely the company’s fault (e.g., third-party delivery problems), the mixed feedback underscores the variability in customer experiences, with both commendable service and significant room for improvement in areas like product quality control and staff training.