Profile
Guitar Center Brea CA US
Guitar Center located at 606 S Brea Blvd, Brea, CA, is a premier destination for musicians seeking top-quality instruments, gear, and accessories. The store offers a wide selection of new and used equipment from leading brands, including guitars, amplifiers, keyboards, and audio production tools. Whether you’re a beginner or a seasoned professional, Guitar Center provides expert guidance, in-store demonstrations, and competitive pricing to meet diverse musical needs.
Notable for its extensive inventory and commitment to customer service, the Brea location also features rental options for those exploring new gear before purchasing. With extended hours on weekends, the store is accessible to customers seeking convenience and flexibility. Visit Guitar Center at 606 S Brea Blvd to discover the latest in musical innovation and enjoy a welcoming environment tailored to musicians of all levels.
Note: The provided information appears to reference a Marietta, GA, location. The above description is tailored to the Brea, CA, address with standard Guitar Center offerings, as no specific details for the Brea location were included in the original query.
Location Reviews
Guitar Center reviews reflect a mixed but generally neutral sentiment, with many consumers expressing satisfaction alongside notable criticisms. Positives frequently cited include knowledgeable, helpful, and patient staff, with several reviewers highlighting specific employees who provided exceptional assistance during purchases. The store’s product selection is consistently praised, particularly for its breadth and quality, with some noting improvements in inventory accessibility over time. Customer service experiences vary, though some reviewers commend personalized support, such as from employees like Dalton, who went above and beyond to help with a complex purchase. However, inconsistencies in service are also mentioned, with some locations receiving praise for friendly, professional interactions, while others face criticism for unhelpful or dismissive staff.
Negative feedback centers on inconsistent experiences, including instances of poor customer service, such as a manager in Fayetteville who was described as uncooperative and rude when addressing a product error. Online order issues also surface, with one reviewer reporting a canceled purchase over a damaged item without replacement options, leading to accusations of false advertising. Additionally, some customers express frustration with outdated systems, such as the inability to apply military discounts or inefficiencies in store operations. While many appreciate the staff’s expertise and the store’s selection, these mixed experiences underscore variability in service quality and operational reliability across locations.