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Guitar Center Covina CA US
Guitar Center – 1054 N Azusa Ave, Covina, CA
Guitar Center at 1054 N Azusa Ave in Covina, CA, offers a wide selection of new and used musical instruments, gear, and accessories from top brands, catering to musicians of all skill levels. Whether you’re a beginner or a professional, the store provides expert advice, setup services, and a range of products including guitars, amplifiers, keyboards, and more. Notable features include competitive pricing, in-store demonstrations, and a commitment to customer satisfaction.
Hours of Operation:
Monday–Sunday: 11:00 AM – 7:00 PM (Extended to 8:00 PM on Saturdays).
Please note: The information provided in this listing is based on standard Guitar Center operations. For specific details about the Covina location, including inventory or promotions, it is recommended to contact the store directly or visit their website.
Location Reviews
Guitar Center reviews present a mixed overall sentiment, with experiences varying significantly by location and staff. Positively, many reviewers praise the knowledgeable, helpful, and patient staff, particularly highlighting specific employees who provided personalized assistance during purchases. The store’s product selection is frequently commended as extensive and well-curated, with some noting improvements in inventory accessibility over time. Additionally, several reviews emphasize commendable customer service, including instances where employees went above and beyond to resolve issues or assist with complex purchases.
However, negative feedback also surfaces, with concerns about inconsistent service quality across locations. Some reviewers report poor interactions with unhelpful or dismissive staff, including instances of unprofessional behavior from managers and inadequate resolution of product issues (e.g., incorrect items, damaged goods, or order cancellations without proper follow-up). Complaints about outdated systems, inefficiencies in store operations, and challenges with applying discounts or returns further highlight areas for improvement. While many customers express satisfaction with their experiences, others caution that outcomes depend heavily on the specific store and employee interactions.