Profile
Guitar Center Roseville CA US
Guitar Center, located at 5781 Five Star Blvd, Roseville, CA, is the world’s largest musical instruments store, offering an extensive selection of products for musicians of all levels. The store specializes in guitars, bass, drums, amplifiers, DJ equipment, keyboards, and professional audio gear, making it a one-stop destination for both beginners and seasoned performers. With a vast inventory and expert staff, Guitar Center caters to a wide range of musical needs, ensuring customers find high-quality instruments and accessories tailored to their preferences.
Most orders qualify for free shipping, adding convenience for shoppers who prefer online purchases or need items delivered locally. The store maintains consistent hours from Monday to Sunday, with extended hours on Saturdays, operating from 11:00 a.m. to 7:00 p.m. daily, except Saturdays, when it stays open until 8:00 p.m. This accessibility, combined with its reputation as a premier music retailer, makes Guitar Center a go-to destination for musicians seeking top-tier products and reliable service in the Roseville area.
Location Reviews
Overall sentiment toward Guitar Center is mixed, with many reviewers expressing satisfaction with the staff, product selection, and personalized assistance, while others report inconsistent experiences and notable issues. Positives frequently cited include knowledgeable, helpful, and patient employees, with specific mentions of individual staff members who provided exceptional service. Reviewers also praise the store’s broad selection, particularly in departments like instruments and accessories, and some highlight efficient online purchasing experiences, such as detailed guidance from customer support representatives. However, negative feedback centers on inconsistent service quality, with some locations and employees receiving criticism for unhelpful or dismissive interactions. Issues such as incorrect product shipments (e.g., wrong power supplies), damaged items, and poor resolution of customer concerns—such as a manager refusing to address a faulty product and instead offering a refund—are frequently mentioned. Additionally, some reviewers note systemic problems, including outdated computer systems and challenges with applying discounts or resolving online purchase errors. While many praise the human connection and expertise of certain staff, others emphasize that experiences depend heavily on the specific location and employee interactions.