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Guitar Center San Francisco CA US
It appears there may be a discrepancy in the location details provided. The information given pertains to a Guitar Center Rentals location at 1901 Terrell Mill Rd in Marietta, GA, not the address listed in San Francisco. If you are seeking details about the San Francisco location at 1645 Van Ness Ave, please note that Guitar Center does operate in the Bay Area, but specific details about this particular address (such as hours, inventory, or services) are not included in the provided information. For accurate and up-to-date information about the San Francisco store, we recommend visiting Guitar Center’s official website or contacting the location directly.
For the Marietta, GA, location (1901 Terrell Mill Rd), the business offers a wide selection of new and used musical instruments, gear, and accessories from top brands. It operates extended hours on Saturdays (11:00am–8:00pm) and standard hours Monday–Friday and Sunday (11:00am–7:00pm). Notable features may include in-store demonstrations, rental options, and expert staff assistance, though specific services for the San Francisco location are not detailed here. Always confirm operational details directly with the store for the most accurate experience.
Location Reviews
Guitar Center receives mixed reviews, with an overall sentiment leaning slightly positive but marked by notable inconsistencies. Many reviewers praise the staff for being knowledgeable, helpful, and patient, particularly highlighting individual employees like Carl Lyday, Jason in Hialeah, and Jeremy in Norman, Oklahoma, who provided exceptional service. The product selection is frequently commended as extensive and well-curated, with some customers appreciating the store’s efforts to expand inventory. However, several reviews express frustration with inconsistent service quality, noting that experiences vary significantly by location and employee. Some customers report poor interactions, such as unresponsive or dismissive staff, while others describe overly aggressive or unprofessional behavior from managers, as seen in a case where a Fayetteville store manager allegedly yelled at a customer and refused to resolve an issue with a defective product.
Negative experiences also include issues with online orders, such as canceled purchases without replacement options and products arriving in poor condition, as well as instances of incorrect items being shipped. While some customers commend Guitar Center’s customer support for being accommodating, others criticize the company for failing to uphold commitments, such as not honoring advertised price drops or providing inadequate solutions for product defects. Positives are often tied to specific employees or locations, whereas negatives frequently stem from systemic issues like inconsistent quality control, lack of follow-through on service promises, and variability in staff training or management oversight. Overall, the reviews suggest that while Guitar Center can offer a strong experience in certain instances, its reliability and consistency remain areas for improvement.