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Guitar Center Sherman Oaks CA US
Guitar Center – Sherman Oaks, CA
Located at 14209 Ventura Boulevard in Sherman Oaks, California, Guitar Center offers a wide selection of new and used musical instruments, gear, and accessories from top brands. Whether you’re a seasoned musician or just starting out, the store provides everything needed to elevate your practice, performance, or recording sessions. From guitars and amplifiers to drums, keyboards, and audio equipment, customers can explore high-quality products designed for both professional and amateur musicians.
Notable features include expert staff available to assist with product selection and setup, as well as a rental program for those needing temporary access to instruments. The store operates with extended hours to accommodate busy schedules, remaining open Monday through Sunday from 11:00 a.m. to 7:00 p.m., with later closing times on Saturdays (until 8:00 p.m.). This convenient location serves as a hub for music enthusiasts in the Sherman Oaks area and beyond, combining competitive pricing, industry-leading service, and a curated inventory to meet diverse musical needs.
Note: The provided information appears to reference a Marietta, GA location. If this listing is intended for a different address, please verify details for accuracy.
Location Reviews
Guitar Center reviews present a mixed but generally positive overall sentiment, with experiences varying significantly by location and individual interactions. Many reviewers highlight the knowledgeable, helpful, and patient staff as a major strength, noting that employees often went above and beyond to assist customers, whether in-store or through online support. Specific praise is given to employees like Carl Lyday, Jason in Hialeah, and Jeremy in Norman, who were described as professional, attentive, and skilled in their roles. The store’s product selection is frequently commended, with some reviewers expressing appreciation for the expanded inventory and the quality of items available.
However, several negative experiences are also documented, particularly concerning inconsistent customer service and operational issues. Some reviewers report poor interactions with unhelpful or dismissive staff, such as the incident in the Fayetteville store where a manager refused to resolve a defective product and escalated tensions. Other complaints include issues with online orders, such as incorrect items being shipped, canceled orders without resolution, and difficulties applying discounts. Additionally, a few reviewers noted outdated systems and inefficiencies in store operations, though these were often balanced by positive anecdotes about specific employees or locations. Overall, the sentiment reflects a reliance on individual staff performance, with both strong positives and notable drawbacks depending on the customer’s experience.