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Guitar Center Coconut Creek FL US
Guitar Center, located at 4449 Lyons Rd, Suite 106, Coconut Creek, FL, is the world’s largest musical instruments store, offering an extensive selection of guitars, basses, drums, amps, DJ equipment, keyboards, pro-audio gear, and more. Whether you’re a seasoned musician or a beginner, the store provides a wide range of products to suit every need, backed by expert staff and trusted brands. Most orders qualify for free shipping, making it convenient for customers to access high-quality instruments and accessories from home.
Open Monday through Sunday, Guitar Center maintains consistent hours from 11:00 a.m. to 7:00 p.m. daily, with extended hours on Saturdays until 8:00 p.m. This accessibility, combined with its reputation for competitive pricing and comprehensive inventory, makes it a go-to destination for musicians seeking top-tier equipment and reliable service.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with customers expressing both positive and negative experiences. Positives include praise for helpful and knowledgeable staff, such as a salesman in Hialeah and customer support representatives like Dalton, who provided personalized assistance during a purchase. Some stores, like the Norman, Oklahoma location, received acclaim for excellent service and product quality, with employees going above and beyond to resolve issues. Additionally, a few reviewers highlighted the convenience of return policies and the ability to receive tailored recommendations, even when customers lacked expertise in musical instruments.
However, significant negatives were also reported. Common complaints included damaged or incorrect items received, such as a keyboard with nonfunctional keys or a guitar with undisclosed damage. Delivery issues, like failed UPS shipments and delayed reshipments, further frustrated customers. Several reviews criticized poor customer service interactions, including a manager in Fayetteville who was described as dismissive and uncooperative after a $1,400 pedal board purchase error. Others pointed to inconsistent experiences between locations, with some stores receiving praise for professionalism while others faced accusations of false advertising or unhelpful staff. Notably, one reviewer condemned a call center supervisor’s inappropriate social media content, raising concerns about employee conduct. These mixed experiences underscore Guitar Center’s variability in service quality and product reliability.