Profile
Guitar Center Delray Beach FL US
Guitar Center at 510 Linton Blvd, Ste 110, Delray Beach, FL, offers a wide selection of new and used musical instruments, gear, and accessories from top brands, catering to musicians of all skill levels. The store provides expert advice, setup services, and a range of products including guitars, amplifiers, keyboards, and percussion. Notable features include a rental program for aspiring musicians and a commitment to quality, ensuring customers find reliable equipment for practice, performance, or professional use.
Hours of operation are Monday through Sunday, with extended hours on Saturdays (11:00 a.m. – 8:00 p.m.). The store emphasizes a welcoming environment for both beginners and seasoned players, with knowledgeable staff available to assist with purchases, repairs, and recommendations. Whether customers are looking to buy, rent, or explore the latest in music technology, Guitar Center in Delray Beach aims to meet the needs of the local music community.
Location Reviews
Guitar Center reviews reflect a mixed experience, with most customers expressing a neutral to somewhat positive sentiment overall. Positives frequently cited include commendable customer service from individual staff members, such as helpful salespeople like Jason in Hialeah and Dalton in customer support, as well as knowledgeable technicians like Jeremy in Norman, Oklahoma. Some reviewers highlighted effective resolutions for product issues, such as replacements or repairs, and noted instances of friendly, professional interactions during in-store visits. However, negatives also emerged, with recurring complaints about damaged or incorrect items received, delayed or failed deliveries, and unresponsive or dismissive customer service. Specific frustrations included poor handling of order cancellations, inadequate communication about product conditions, and unhelpful staff interactions, such as the incident involving a rude manager in Fayetteville who refused to resolve a faulty pedal board purchase.
Commonly mentioned positives centered on personalized assistance, knowledgeable staff, and successful problem resolution in certain cases, while negatives focused on inconsistent product quality, logistical errors, and variable customer service experiences. Some reviewers also criticized the company’s policies, such as the inability to apply military discounts or confusion over price drop terms. While individual staff members and locations were praised for their professionalism, others encountered unmet expectations, underscoring the variability in service quality across Guitar Center locations and interactions.