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Guitar Center Savannah GA US
Guitar Center, located at 7700 Abercorn St, Savannah, GA, is the world’s largest musical instruments store, offering an extensive selection of guitars, basses, drums, amplifiers, DJ equipment, keyboards, and professional audio gear. Whether you’re a seasoned musician or a beginner, the store provides a wide range of products to suit every need, with most orders eligible for free shipping. Customers can browse in-store or shop online, ensuring access to top-tier instruments and accessories from leading brands.
The Savannah location maintains consistent hours from Monday to Sunday, with extended hours on Saturdays: 11:00 a.m. to 7:00 p.m. daily, except Saturdays, when it stays open until 8:00 p.m. This convenient schedule allows ample time for shoppers to explore the store’s vast inventory, seek expert advice from knowledgeable staff, or take advantage of in-store demonstrations and services. As a premier destination for musicians, Guitar Center combines competitive pricing, quality products, and exceptional customer support to cater to the local and regional music community.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with both positive and negative experiences reported. Positives commonly include praise for individual staff members, such as helpful and knowledgeable salespeople (e.g., Jason in Hialeah, Dalton in customer support, and Joe, Liz, and Jeremy in Norman, OK), who were described as attentive, professional, and willing to go above and beyond to assist customers. Some reviewers also noted satisfaction with product quality and condition when received correctly. However, several negative experiences were highlighted, including issues with damaged or incorrect items, poor customer service (e.g., a manager in Fayetteville, IL, who dismissed a customer’s concerns and hung up during a dispute), and unfulfilled promises (e.g., missing free lessons, incorrect product descriptions, or failed deliveries). Additionally, some customers expressed frustration with order cancellations, lack of support for military discounts, and inconsistent service quality across locations.
The company’s responses to complaints varied, with some reviewers noting that staff or management failed to resolve issues effectively, while others received satisfactory resolutions. Notably, a few reviews emphasized that the negative experiences were isolated, with other locations or staff members providing excellent service. Overall, the sentiment appears to be split, with positive interactions often attributed to individual employees and negative experiences tied to systemic issues such as product accuracy, customer support, and logistical errors. While some customers recommended Guitar Center for its knowledgeable staff, others cautioned against purchasing due to reported inconsistencies in service and product reliability.