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Guitar Center Joliet IL US
Guitar Center Rentals
Located at 1901 Terrell Mill RD in Marietta, GA, Guitar Center Rentals offers a wide selection of new and used musical instruments, gear, and accessories from top industry brands. Whether you’re a seasoned musician or just starting out, the store provides high-quality products tailored to meet the needs of guitarists, drummers, bassists, and more. Customers can explore a variety of options, including amplifiers, pedals, strings, and complete instrument packages, all available for purchase or rental.
The store operates with extended hours to accommodate busy schedules, remaining open Monday through Saturday from 11:00 a.m. to 7:00 p.m., and on Sundays from 11:00 a.m. to 7:00 p.m. Notable features include expert staff available to assist with product selection, maintenance, and setup, as well as a commitment to offering competitive pricing on both new and pre-owned equipment. Guitar Center Rentals serves as a one-stop destination for musicians seeking reliable gear and exceptional customer service in the Marietta area.
Note: The address provided in the initial query (2785 Plainfield Road, Joliet, IL) does not align with the information given. The above listing reflects the details for the Marietta, GA location as described.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with both positive and negative experiences reported. Many customers noted issues with product quality and delivery, such as receiving damaged or incorrect items, missing promotional materials, and malfunctioning products. Some reviewers highlighted poor customer service interactions, including dismissive or unhelpful staff, as well as order cancellations without resolution. However, several positive experiences were also mentioned, particularly regarding knowledgeable and helpful employees at specific locations, such as a sales associate in Hialeah and a supportive team in Norman, Oklahoma. These staff members were praised for their assistance with purchases, repairs, and personalized guidance.
Commonly mentioned negatives included problems with online ordering, such as incorrect items shipped, unresponsive customer service, and frustration with policies like price drops not qualifying for discounts. Conversely, some reviewers appreciated the company’s efforts to resolve issues, though these instances were less frequent. The reviews underscore a lack of consistency in service quality and product reliability, with experiences varying significantly between locations and staff members. While a few customers expressed satisfaction with their purchases and interactions, the majority of feedback highlighted areas for improvement, particularly in ensuring product accuracy and consistent customer support.