Profile
Guitar Center Evansville IN US
Guitar Center, located at 6220 E Lloyd Expy, Evansville, IN, is a premier destination for musicians seeking high-quality instruments, gear, and accessories. The store offers an extensive selection of guitars, amplifiers, drums, keyboards, and other music equipment, catering to both beginners and seasoned professionals. Customers can explore in-store or shop online via the Guitar Center app, available on the App Store, which features product screenshots, customer reviews, ratings, and user tips to enhance the shopping experience.
Operating Monday through Sunday, the Evansville location maintains consistent hours from 11:00 a.m. to 7:00 p.m. daily, with extended hours on Saturdays until 8:00 p.m. This accessibility, combined with the store’s reputation for expert staff and competitive pricing, makes it a go-to hub for music enthusiasts in the area. Notable features include a wide range of brands, in-store demonstrations, and services such as instrument rentals and maintenance. Whether shopping for live performance gear or home studio equipment, Guitar Center provides a comprehensive one-stop solution for all musical needs.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers reporting both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff in certain locations, such as a sales associate in Hialeah and a team in Norman, Oklahoma, who provided exceptional customer service and product support. Some reviewers appreciated the return policy and personalized assistance from customer service representatives, like Dalton, who went above and beyond to help with a guitar purchase. However, several negative experiences were also noted, including issues with product quality (e.g., damaged, incorrect, or defective items), shipping problems (such as failed deliveries and unresponsive customer service), and poor interactions with staff, including a manager in Fayetteville who was described as unprofessional and dismissive. Additionally, some customers criticized the company’s handling of order cancellations and disputes, citing a lack of transparency or resolution.
Commonly mentioned negatives include inconsistent product quality, unhelpful or rude customer service, and logistical issues like incorrect shipments or failed deliveries. Conversely, positive feedback often highlighted the competence and friendliness of specific employees, as well as the value of in-store expertise for complex purchases. Reviews also noted variability in store experiences, with some locations receiving praise for their service while others faced criticism. While some customers expressed satisfaction with Guitar Center’s offerings, others emphasized the risks of purchasing from the retailer, particularly due to reported inconsistencies in product condition and customer support.