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Guitar Center Louisville KY US
Guitar Center Rentals
Located at 1901 Terrell Mill Rd, Marietta, GA, Guitar Center Rentals offers a wide selection of new and used musical instruments, gear, and accessories from top brands, catering to musicians of all levels. Whether you’re a beginner looking for your first instrument or a professional seeking high-quality equipment, the store provides competitive pricing, expert advice, and a curated inventory to meet diverse needs. Notable features include a welcoming atmosphere, knowledgeable staff, and a range of products spanning guitars, amplifiers, keyboards, and more.
Hours of Operation
The store is open Monday through Saturday from 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays until 8:00 p.m. Sunday hours are also 11:00 a.m. to 7:00 p.m. Customers can visit in person to explore the latest arrivals, test equipment, or inquire about rental options. For those unable to visit, the store’s online presence may offer additional convenience, though specific details are not provided in this listing.
Note: The address provided in this listing corresponds to the Marietta, GA location. If seeking information about the Louisville, KY location at 4600 Shelbyville Rd Ste 613, further details would be required to ensure accuracy.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with customers expressing both positive and negative experiences. Positively, several reviewers praised the helpfulness of specific staff members, such as a salesman in Hialeah and employees in the Norman, OK store, who provided knowledgeable assistance, resolved issues efficiently, and demonstrated professionalism. Others highlighted commendable customer support, including personalized guidance from a representative named Dalton, who went above and beyond to help a customer select a guitar as a surprise gift. However, multiple reviewers reported significant issues, such as receiving damaged or incorrect items, orders being canceled without resolution, and poor handling of return or replacement requests. Some customers criticized unprofessional behavior from employees, including a manager at a Fayetteville store who was described as dismissive and hostile during a dispute over a faulty product.
Commonly mentioned negatives include inconsistent product quality, with items arriving in subpar condition or not matching descriptions, and challenges with customer service, such as unresponsive or unhelpful staff. A few reviewers also noted frustrations with policies, like the inability to apply military discounts despite price drop promotions. Conversely, some positive experiences were tied to specific stores or employees, emphasizing that service quality can vary significantly between locations. While many customers acknowledged the value of Guitar Center’s products and the expertise of certain staff, the mixed experiences suggest that the company’s reliability and customer support remain inconsistent, with both commendable and problematic interactions reported across different stores and situations.