Profile
Guitar Center Louisville KY US
Guitar Center Rentals, located at 1901 Terrell Mill Rd in Marietta, GA, is a premier destination for musicians seeking high-quality instruments and gear. The store offers a wide selection of new and used equipment from top brands, including guitars, amplifiers, keyboards, and accessories, catering to both beginners and seasoned professionals. With a focus on affordability and quality, customers can explore a diverse inventory tailored to various musical styles and budgets.
Notable for its convenient location and extended hours, the store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. Whether shopping for a new instrument or renting equipment for a performance or event, Guitar Center Rentals provides a welcoming environment supported by knowledgeable staff. This makes it a go-to hub for music enthusiasts in the Marietta area.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives frequently include praise for knowledgeable and helpful staff, such as sales associates in Hialeah and Norman, Oklahoma, who provided personalized assistance and resolved issues effectively. Some customers appreciated the quality of products received, though others noted occasional issues with damaged or incorrect items, as well as problems with shipping (e.g., UPS delivery failures) and unclear return policies. A few reviewers highlighted poor customer service, including a dismissive manager in Fayetteville who refused to address a defective product and a call center employee with controversial professional background details.
Negative experiences often centered on product quality, with complaints about damaged goods, malfunctioning equipment (e.g., keyboards with unresponsive keys), and unfulfilled promises (e.g., missing “free lessons” materials). Issues with order cancellations, such as a guitar being deemed damaged without evidence, and uncooperative staff further contributed to dissatisfaction. However, some reviewers noted positive interactions with local stores, where employees went above and beyond to resolve problems, such as replacing defective items or offering upgrades. Overall, while Guitar Center receives commendations for its staff in certain locations and instances of good service, recurring concerns about product reliability, customer support inconsistencies, and logistical challenges temper the positive aspects.