Profile
Guitar Center Shreveport LA US
Guitar Center, located at 7460 Youree Dr, Suite T, Shreveport, LA, is the world’s largest musical instruments retailer, offering an extensive selection of products for musicians of all levels. The store specializes in guitars, basses, drums, amplifiers, DJ equipment, keyboards, and professional audio gear, ensuring customers find everything needed to pursue their musical passions. With a commitment to quality and accessibility, Guitar Center provides most orders with free shipping, making it easier for customers to enjoy their purchases without additional costs.
Operating Monday through Sunday from 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays until 8:00 p.m., the Shreveport location caters to both casual shoppers and serious musicians. As a trusted name in the industry, Guitar Center combines competitive pricing, expert staff, and a vast inventory to serve the needs of local and regional music communities. Whether customers are looking for beginner instruments or high-end professional equipment, the store remains a go-to destination for all musical needs.
Location Reviews
Guitar Center reviews reflect a mixed experience, with overall sentiment leaning slightly toward neutral. Many consumers reported both positive and negative aspects of their interactions. Positives include praise for specific staff members, such as helpful salespeople like Jason in Hialeah and Dalton in customer support, who provided personalized assistance. Some stores, like the Norman OK location, received commendations for attentive service and problem resolution, including repairs and upgrades. However, several reviewers highlighted significant issues, such as receiving damaged or incorrect items, poor handling of returns, and uncooperative customer service. Instances of rude or dismissive staff, including a manager who allegedly yelled during a dispute, were also noted. Additionally, problems with shipping (e.g., UPS delivery failures) and order cancellations without replacement further contributed to dissatisfaction.
Commonly mentioned negatives included inconsistent product quality, with some items arriving in poor condition or with defects, and a lack of follow-through on resolving issues. Conversely, positive experiences were often tied to individual employees or specific locations, emphasizing the variability in service quality. While some customers appreciated the availability of free lessons or additional services like setup and pickups, others criticized Guitar Center’s policies, such as the inability to apply military discounts or the absence of clear communication about price drops. Overall, the reviews underscore a divide between exceptional service from certain staff and systemic challenges in product reliability and customer support.