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Guitar Center Kansas City MO US
Guitar Center, located at 9188 N Skyview Ave, Kansas City, MO, is the world’s largest musical instruments store, offering an extensive selection of products for musicians of all levels. The store specializes in guitars, bass, drums, amplifiers, DJ equipment, keyboards, pro-audio gear, and more, making it a one-stop destination for both beginners and seasoned professionals. Customers can browse a wide range of brands and models, ensuring access to high-quality instruments and accessories tailored to diverse musical needs. Most orders qualify for free shipping, enhancing convenience for online shoppers.
Open Monday through Sunday, the store maintains consistent hours from 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays until 8:00 p.m. This schedule accommodates both casual visitors and those seeking extended shopping time. As a flagship location, the Kansas City Guitar Center exemplifies the brand’s commitment to providing expert service, competitive pricing, and a comprehensive inventory, solidifying its reputation as a premier destination for musicians in the region.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff, such as salesman Jason in Hialeah and customer support representative Dalton, who provided personalized assistance during a purchase. Some customers praised specific locations, like the Norman OK store, where employees like Joe, Liz, and Jeremy were noted for their professionalism and willingness to resolve issues. Additionally, a few reviews highlighted that products received were in good physical condition, though not always fully functional.
However, numerous negative experiences were reported, particularly regarding product quality and customer service. Issues such as damaged or incorrect items, unresponsive or uncooperative staff, and poor resolution of order problems were frequently mentioned. For example, one customer described a canceled online order without replacement, while another faced a hostile interaction with a manager in Fayetteville who refused to address a faulty product. Other complaints included a lack of military discount availability and a salesperson’s Facebook page containing inappropriate content, which raised concerns about company culture. These mixed experiences underscore variability in service quality and product reliability across locations and interactions.