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Guitar Center Fayetteville NC US
Located at 2093 Skibo Rd, Fayetteville, NC, Guitar Center is the world’s largest musical instruments store, offering an extensive selection of guitars, bass, drums, amps, DJ equipment, keyboards, pro-audio gear, and more. Whether you’re a seasoned musician or a beginner, the store provides a wide range of products to suit all skill levels and preferences. Most orders qualify for free shipping, making it convenient for customers to access high-quality instruments and accessories from the comfort of their homes.
Guitar Center Fayetteville is open Monday through Friday from 11:00 a.m. to 7:00 p.m., Saturday from 11:00 a.m. to 8:00 p.m., and Sunday from 11:00 a.m. to 7:00 p.m. As a trusted destination for musicians, the store combines competitive pricing with a commitment to customer service, ensuring a seamless shopping experience for both in-store and online purchases.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff, such as a salesperson in Hialeah and customer support representatives like Dalton, who provided personalized assistance. Some reviewers also noted successful resolutions to issues, such as staff at the Norman OK store addressing product flaws and offering additional services. However, negatives are also prominent, with common complaints about damaged or incorrect items received, poor customer service from certain employees (including a manager at the Fayetteville store who was described as dismissive and uncooperative), and issues with order cancellations or shipping problems. Some customers also criticized the company for not honoring advertised promotions or military discounts, and others expressed frustration with unresponsive or unprofessional staff interactions.
Specific examples highlight the variability in experiences. One customer detailed a problematic encounter with a Fayetteville store manager who refused to resolve a faulty power supply issue, while another praised the support received from a customer service representative who went above and beyond to assist with a guitar purchase. Reviews also mention inconsistent product quality, with some items arriving in poor condition or not matching descriptions. While some stores and employees were lauded for their service, others faced criticism for unhelpful or rude behavior, underscoring the inconsistency in customer experiences across locations and staff.