Profile
Guitar Center Pineville NC US
Guitar Center
Located at 1901 Terrell Mill Rd, Marietta, GA, this Guitar Center offers a wide selection of new and used musical instruments, gear, and accessories from top brands. Whether you’re a seasoned musician or just starting out, the store provides everything needed to elevate your playing experience, including guitars, amplifiers, keyboards, drums, and more. Notable features include expert staff available for personalized recommendations, in-store demonstrations, and rental options for those exploring new equipment.
Hours of Operation:
Monday–Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
Note: The information provided corresponds to the Marietta, GA location. For details about the Guitar Center at 10408 Centrum Pkwy, Pineville, NC, please visit the store’s official website or contact directly for the most accurate and up-to-date information.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with customers reporting both positive and negative experiences. Many reviewers expressed satisfaction with the quality and condition of products received, particularly when interacting with knowledgeable and helpful staff, such as Jason in Hialeah, Dalton in customer support, and technicians like Jeremy in Norman, Oklahoma. Some praised the personalized assistance and willingness of employees to go above and beyond, such as recommending suitable products or facilitating repairs. However, several customers reported significant issues, including damaged or incorrect items, failed deliveries, and poor customer service. Complaints included unresponsive or dismissive staff, incorrect product shipments, and unresolved order cancellations, with some reviewers criticizing the company’s handling of returns and refunds.
Commonly mentioned positives centered on the expertise and friendliness of individual employees, as well as positive store experiences in certain locations. Conversely, negatives often involved logistical problems, such as receiving defective products or encountering uncooperative management, as seen in a particularly harsh review involving a manager who refused to resolve a faulty pedal board purchase. Some customers also noted inconsistencies in service quality across different stores, with one reviewer describing a starkly different experience upon returning to a Guitar Center location. While many praised the company’s customer support in specific instances, others felt the brand lacked integrity or reliability, particularly when issues arose with online orders or product quality. Overall, the reviews highlight a disparity in service and product consistency, with experiences heavily influenced by location, staff, and specific transaction details.