Profile
Guitar Center Repairs Pineville NC US
Guitar Center Repairs located at 2120 Alta Arden Expy, Sacramento, CA 95825 offers professional repair and maintenance services for musical instruments, including guitars, amplifiers, and related equipment. With extended hours from Monday to Saturday, 10 AM – 9 PM, and Sunday, 11 AM – 7 PM, the business caters to both casual and professional musicians seeking reliable, timely service. Notable for its expertise and customer-focused approach, Guitar Center Repairs is equipped with skilled technicians who handle everything from routine maintenance to complex restorations, ensuring instruments perform at their best.
Customers can access detailed map and directions for easy navigation to the location, and the business encourages direct contact via phone for inquiries or urgent repairs. While specific customer ratings and comments are available through online platforms, the repair center consistently receives praise for its quality work, friendly staff, and efficient service. Whether you need a quick fix or an in-depth overhaul, Guitar Center Repairs is a trusted destination for musicians in the Sacramento area. For the most current information, visitors are advised to check the business’s website or contact directly.
Note: The initial address provided (Pineville, NC) appears to be a discrepancy, as the detailed information corresponds to the Sacramento, CA location. Please confirm the correct address for services in Pineville.
Location Reviews
The reviews for Guitar Center Repairs reflect a mixed overall sentiment, with experiences varying significantly depending on the location and specific interactions. Positives include praise for certain staff members, such as Dalton and Jason, who were described as helpful, knowledgeable, and attentive to customer needs. Some customers highlighted satisfactory repair services, particularly in stores like Norman, Oklahoma, where employees like Jeremy were commended for their expertise and dedication. Additionally, a few reviews noted that stores, such as the one in Hialeah, provided a positive shopping experience with supportive and cooperative sales teams.
However, several negative experiences were also reported. Common criticisms included receiving damaged or incorrect items, such as a guitar canceled after being claimed damaged despite photos showing it in “great condition,” or a power supply that did not work as advertised. Poor customer service was another recurring issue, with some reviewers citing unhelpful or dismissive interactions, including an incident in Fayetteville where a manager allegedly yelled at a customer and refused to resolve the problem. Additional concerns included inadequate responses to order issues, such as delayed shipments and failed deliveries, as well as complaints about the company’s handling of military discounts and price drop policies. Some reviewers also expressed discomfort with a call center supervisor’s inappropriate Facebook content, though this was less frequently mentioned. Overall, experiences appear to depend heavily on individual store locations and employee interactions.