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Guitar Center Cherry Hill NJ US
Guitar Center, located at 2100 Route 38 in Cherry Hill, NJ, is the world’s largest musical instruments store, offering an extensive selection of guitars, bass, drums, amps, DJ equipment, keyboards, and pro-audio gear. Whether you’re a seasoned musician or just starting out, the store provides a wide range of products to suit all skill levels and preferences. Most online orders qualify for free shipping, making it convenient for customers to access high-quality instruments and equipment from the comfort of their homes.
The Cherry Hill location is open Monday through Sunday, with extended hours on Saturdays, closing at 8:00 p.m. This accessibility ensures customers can visit during their preferred times to explore inventory, seek assistance, or make purchases. As a trusted name in the music industry, Guitar Center combines an expansive product catalog with reliable service, making it a go-to destination for musicians in the region.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives include praise for certain staff members, such as a helpful salesman in Hialeah and a customer service representative named Dalton, who provided personalized assistance. Some customers also noted satisfactory product quality and condition, particularly when working with knowledgeable employees at specific locations, like the Norman OK store. However, negatives are frequently mentioned, including issues with damaged or incorrect items received, poor customer service from some staff (e.g., a manager in Fayetteville who dismissed a customer’s complaint and hung up), and inconsistent handling of returns or order issues. Several reviewers highlighted problems with delivery failures, unresponsive or uncooperative staff, and discrepancies between product listings and actual items received.
Commonly mentioned negatives also include frustration with Guitar Center’s return policies and pricing practices, such as a “Price Drop” promotion that did not accommodate military discounts. Conversely, some positive experiences involved staff going above and beyond, such as a technician who corrected errors on a bass. However, the reviews emphasize significant variability in service quality, with experiences heavily dependent on location and individual employees. While some customers reported satisfactory outcomes, others described feeling misled or unsupported, particularly in cases involving order cancellations or unresolved product defects. Overall, the feedback underscores a lack of consistency in Guitar Center’s operations and customer interactions.