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Guitar Center Carle Place NY US
Guitar Center Rentals
Located at 1901 Terrell Mill Rd, Marietta, GA, Guitar Center Rentals offers a wide selection of new and used musical instruments, gear, and accessories from top brands. Whether you’re a seasoned musician or just starting out, the store provides high-quality equipment for guitars, basses, drums, keyboards, and more, ensuring customers find the perfect tools to elevate their craft.
The store operates with extended hours to accommodate busy schedules, remaining open Monday through Saturday from 11:00 a.m. to 7:00 p.m., and on Sundays from 11:00 a.m. to 7:00 p.m. Notable features include expert staff available to assist with product selection, rental options for short-term or long-term use, and a commitment to customer satisfaction. Guitar Center Rentals is a go-to destination for musicians seeking reliable, affordable gear in a welcoming environment.
Note: The address provided in the query (111 Old Country Rd, Carle Place, NY) does not align with the information given in the text. The directory listing above reflects the details from the provided content (Marietta, GA).
Location Reviews
Guitar Center reviews present a mixed sentiment, with customers reporting both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff, such as a salesperson in Hialeah described as “outstanding” and a customer service representative, Dalton, who provided personalized assistance during a purchase. Some stores, like the Norman OK location, received praise for resolving product issues and offering exceptional service from employees like Jeremy, a skilled technician. However, several negative experiences were noted, including damaged or incorrect items received, such as a guitar with a divet or a pedal board with a faulty power supply. Issues with order fulfillment, such as canceled orders without resolution or delayed shipments, also appeared frequently. Additionally, some customers criticized poor customer service, including an incident where a manager allegedly refused to address a defective product and instead offered a refund, as well as a call center employee with controversial social media content.
The overall sentiment reflects inconsistency in service quality and product reliability. While some customers highlighted satisfactory interactions with staff and successful resolutions to issues, others expressed frustration with unresponsive or dismissive representatives, misleading product listings, and systemic problems like incorrect items or canceled orders. Notably, a few reviews emphasized the importance of store-specific experiences, with some locations receiving praise for professionalism and others facing criticism for inadequate support. Despite these challenges, several positive accounts underscore the potential for good service when customers engage with attentive employees or stores with strong customer care practices.