Profile
Music & Arts Lindenhurst NY US
Music & Arts is a vibrant hub for music and art enthusiasts, located at 7040 East Hampton Ave, Mesa, AZ 85209. The store offers a wide range of services, including musical instrument sales, art supplies, and educational resources tailored for individuals of all ages and skill levels. With a dedicated gallery featuring seven photos, the
Location Reviews
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Music & Arts has received a mixed range of customer feedback, with an overall 3.1-star rating based on 14 reviews and 17 complaints. While some customers have reported positive experiences, particularly with in-store service and certain instructors, the majority of reviews highlight significant concerns regarding customer service, billing inaccuracies, and poor communication. Commonly mentioned positives include the helpfulness of in-store staff and the quality of instruction from some teachers, with one customer giving a 5-star review due to a positive experience with guitar repair and service.
However, the most frequently cited issues involve disorganization in billing, lack of accountability, and poor customer support. Multiple customers have described being overcharged for lessons or products they never received, with no resolution despite repeated attempts to contact the company. There are also reports of unprofessional and unhelpful interactions with customer service representatives, including instances of miscommunication, failure to provide refunds, and even concerns about potential misuse of credit card information. Some customers have had to dispute charges with their credit card companies to resolve billing errors, and others have experienced long delays in receiving refunds or resolving account discrepancies. Overall, the sentiment is largely negative, with many customers expressing frustration and disappointment with their experiences.