Profile
Guitar Center Yonkers NY US
Guitar Center, located at 214 Market Street in Yonkers, NY, is the world’s largest musical instruments store, offering an extensive selection of guitars, bass, drums, amps, DJ equipment, keyboards, pro-audio gear, and more. Whether you’re a seasoned musician or a beginner, the store provides high-quality products from leading brands, catering to all levels of musical expertise. Notable for its vast inventory and competitive pricing, Guitar Center ensures customers can find everything they need under one roof.
Most orders qualify for free shipping, adding convenience for shoppers who prefer online purchases or need items delivered locally. The store maintains consistent hours from Monday to Sunday, operating from 11:00 a.m. to 7:00 p.m. daily, with extended hours on Saturdays until 8:00 p.m. This accessibility, combined with its reputation as a premier destination for musical instruments and gear, makes Guitar Center a go-to hub for musicians in the area.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives include praise for specific staff members, such as Jason in Hialeah, Dalton in customer support, and employees at the Norman OK store (Joe, Liz, Jeremy), who were described as helpful, knowledgeable, and attentive to customer needs. Some customers also noted satisfaction with product quality when items were received undamaged, and appreciated the return policies and personalized assistance in certain cases.
However, several recurring negatives were highlighted, including issues with damaged or incorrect orders (e.g., torn packaging, wrong power supplies, or defective instruments), inconsistent customer service (e.g., uncooperative staff at the Fayetteville store, dismissive managers), and systemic problems such as order cancellations without resolution and a lack of support for discounts. Some reviewers also criticized the company’s reliability, citing misleading product photos and a lack of follow-through on claims. While individual staff experiences varied, the reviews collectively underscored a lack of consistency in service and product quality across locations.