Profile
Guitar Center Boardman OH US
Guitar Center, located at 7380 Market Street in Boardman, OH, is a premier destination for musicians seeking high-quality instruments, amplifiers, audio equipment, and accessories. The store offers a wide range of products for all skill levels, from beginner to professional, ensuring customers can find everything they need under one roof. Enhancing the shopping experience, Guitar Center provides an official app available on the App Store, allowing customers to browse products, view screenshots, read user reviews, and access helpful tips—all while exploring additional music-related apps and tools.
The store maintains consistent hours of operation from Monday to Friday, 11:00 a.m. to 7:00 p.m., and Sunday, 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays from 11:00 a.m. to 8:00 p.m. This flexible schedule caters to both casual shoppers and those needing assistance outside typical business hours. As a trusted name in the music industry, Guitar Center combines in-store expertise with digital convenience, making it a go-to resource for musicians in the region.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with some customers expressing satisfaction while others report significant issues. Positively, several reviewers highlighted commendable customer service experiences, such as a knowledgeable and helpful salesperson in Hialeah, a supportive staff in Norman, Oklahoma, and a dedicated customer support representative who went above and beyond to assist with a guitar purchase. These interactions underscored the potential for personalized, attentive service at certain locations. However, numerous negative experiences were also documented, including receiving damaged or incorrect items, poor communication during order cancellations or delivery failures, and unhelpful or dismissive interactions with staff, particularly in instances involving refunds or repairs. Some customers criticized the company for failing to honor advertised product conditions or policies, such as price drops and military discounts, while others faced frustration with unresponsive or unprofessional management.
Commonly mentioned positives include the quality of certain products and the willingness of specific employees to assist customers, even beyond basic expectations. Conversely, recurring negatives centered on inconsistent product quality, logistical errors (e.g., incorrect items or delivery failures), and variability in staff professionalism, with some locations and employees receiving praise while others faced severe criticism. The reviews also highlighted a lack of consistency in service across different stores, with some customers describing positive experiences at one location and negative encounters at another. Overall, the sentiment appears divided, with Guitar Center’s performance depending heavily on individual store practices, employee conduct, and the specific circumstances of each transaction.