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Guitar Center columbus OH US
Guitar Center Rentals
Located at 1901 Terrell Mill Rd in Marietta, GA, Guitar Center Rentals offers a wide selection of new and used musical instruments, gear, and accessories from top brands. Whether you’re a beginner or a seasoned musician, the store provides access to high-quality equipment for purchase or rent, making it a go-to destination for guitarists, drummers, and other musicians seeking reliable instruments and industry-leading support.
The store maintains extended hours to accommodate customers, operating Monday through Saturday from 11:00 a.m. to 7:00 p.m., with extended hours on Saturdays until 8:00 p.m. Sunday hours are 11:00 a.m. to 7:00 p.m. Notable features include a curated inventory of both new and pre-owned gear, expert staff assistance, and a commitment to helping customers find the right tools to elevate their musical journey.
Note: The address provided is for the Marietta, GA location. For information about a Guitar Center at Morse Road, Columbus, OH, please consult the store directly or verify details through official channels.
Location Reviews
Guitar Center’s reviews reflect a mixed overall sentiment, with some customers expressing satisfaction and others highlighting significant issues. Positives include praise for knowledgeable and helpful staff, such as salespeople in Hialeah and Norman, Oklahoma, who provided personalized assistance and ensured customer needs were met. Some reviewers also noted effective resolution of issues when working with specific employees, such as technicians who repaired or upgraded products. However, several negative experiences were reported, including receiving damaged or incorrect items, poor customer service interactions (e.g., a manager in Fayetteville who dismissed concerns and hung up on a customer), and unresponsive or uncooperative staff during returns or replacements. Issues with product quality, shipping delays, and inconsistent service across locations were also frequently mentioned.
Commonly cited negatives included problems with product condition, such as guitars or basses arriving with visible damage or defects, and logistical mishaps like incorrect shipments or failed deliveries. Some customers criticized the company’s handling of complaints, with reports of dismissive or unhelpful responses from representatives. Conversely, a few reviews highlighted positive experiences, particularly when customers engaged with attentive staff or received prompt resolutions. These mixed experiences suggest variability in service quality and product reliability, with some locations and employees receiving strong praise while others faced criticism for their handling of customer concerns.