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Guitar Center Oklahoma City OK US
Guitar Center, located at 2940 NW 59th St, Oklahoma City, OK, is the world’s largest musical instruments store, offering an extensive selection of guitars, bass, drums, amps, DJ equipment, keyboards, and pro-audio gear. Whether customers are seasoned musicians or beginners, they can find high-quality instruments, accessories, and technology to suit their needs. Most orders qualify for free shipping, making it convenient for buyers across the region to access top-tier products.
The store is open Monday through Sunday, with extended hours on Saturdays. It is open from 11:00 a.m. to 7:00 p.m. Monday through Friday and Sunday, and from 11:00 a.m. to 8:00 p.m. on Saturdays. Guitar Center’s Oklahoma City location provides a hands-on shopping experience, featuring knowledgeable staff and a wide range of products to cater to all musical interests.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with some consumers expressing satisfaction and others reporting significant issues. Positively, several reviewers highlighted commendable customer service experiences, particularly from staff members such as Jason in Hialeah, Joe, Liz, and Jeremy in Norman, Oklahoma, who were described as helpful, knowledgeable, and attentive to customer needs. Others appreciated the availability of in-store services, such as instrument setups and repairs. However, numerous negative experiences were also reported, including concerns about product quality (e.g., damaged or incorrect items received), shipping and delivery problems (e.g., UPS failures, order cancellations without resolution), and poor customer service interactions, such as dismissive or unprofessional behavior from some employees and managers.
Specific incidents further illustrate this duality. One reviewer detailed a frustrating experience at the Fayetteville store, where a manager refused to address a defective product and responded defensively, while another praised the personalized assistance from customer support representative Dalton. Additionally, some users criticized the company’s handling of order disputes, such as a canceled online purchase without adequate resolution, and noted limitations in applying discounts or promotions. While some stores and employees were consistently praised for their service, others faced criticism for unprofessional conduct or inadequate problem-solving, underscoring the variability in customer experiences across locations and staff.