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Guitar Center Clackamas OR US
Guitar Center Rentals located at 1901 Terrell Mill Rd, Marietta, GA offers a wide selection of new and used musical instruments, gear, and accessories from top brands, catering to musicians of all levels. Whether you’re looking for guitars, amplifiers, keyboards, or DJ equipment, the store provides high-quality products designed to meet the needs of both beginners and professionals. Notable features include expert staff available to assist with purchases, setup, and maintenance, ensuring customers get the most out of their gear.
The store operates extended hours to accommodate busy schedules, with weekday hours from 11:00 AM to 7:00 PM and 11:00 AM to 8:00 PM on Saturdays. Sunday hours are 11:00 AM to 7:00 PM. Additionally, Guitar Center Rentals emphasizes competitive pricing, trade-in options, and rental services for those seeking temporary access to premium equipment. This convenient location serves as a hub for music enthusiasts in the Marietta area, combining a vast inventory with reliable customer support to enhance the musical experience.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Many reviewers noted issues with product quality and delivery, such as receiving damaged, incorrect, or malfunctioning items, including a guitar with broken keys and a pedal board with an incompatible power supply. Some customers also reported problems with order cancellations, unclear return policies, and unresponsive customer service, including an incident where a manager refused to resolve a purchase issue and hung up on a caller. However, several reviews highlighted positive interactions with staff, particularly in stores like Norman, Oklahoma, and Hialeah, Florida, where employees were praised for their helpfulness, expertise, and willingness to assist with product setups or recommendations. A few customers also commended the company’s customer support, citing personalized assistance and proactive problem-solving.
The reviews also reveal variability in store experiences, with some locations receiving praise for friendly and professional service, while others faced criticism for poor customer interactions or uncooperative management. Notably, one review raised concerns about an employee’s inappropriate social media content, though the company responded. Conversely, a customer who returned to a store after a negative experience reported a more positive encounter, suggesting that service quality can differ between locations or staff members. While some reviewers expressed frustration with Guitar Center’s handling of product issues and order discrepancies, others emphasized that the company’s staff, when engaged, often went above and beyond to address concerns. Overall, the feedback underscores a need for consistency in product quality and customer service across all locations.