Profile
Guitar Center Pittsburgh PA US
Guitar Center, located at 1020 Park Manor Boulevard, Pittsburgh, PA, is a premier destination for musicians seeking high-quality instruments, audio equipment, and accessories. The store offers a wide selection of guitars, amplifiers, drums, keyboards, and other musical gear, catering to both amateur and professional musicians. Customers can explore products in person or use the Guitar Center app, available on the App Store, to browse items, view screenshots, read reviews, and access user tips, enhancing their shopping experience.
The store operates Monday through Friday from 11:00 a.m. to 7:00 p.m., Saturday from 11:00 a.m. to 8:00 p.m., and Sunday from 11:00 a.m. to 7:00 p.m. This extended Saturday hours provide flexibility for customers seeking to shop during weekends. As a trusted name in the music industry, Guitar Center combines in-store expertise with digital convenience, making it a go-to hub for Pittsburgh’s music community.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with customers reporting both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff, such as a salesperson in Hialeah and technicians in the Norman, OK store, who provided exceptional service and product adjustments. Some customers appreciated receiving items in good condition and noted the availability of repair services for defective products. Additionally, a few reviews highlighted the company’s willingness to reship items or address issues when contacted directly.
However, several negative experiences were also reported. Common complaints included receiving damaged, incorrect, or subpar items, with some customers expressing frustration over unresolved order cancellations or shipping errors. Poor customer service was frequently mentioned, particularly in instances involving uncooperative or dismissive staff, such as a manager at the Fayetteville store who refused to resolve a defective product issue. Others criticized the company’s handling of disputes, including claims of false advertising or inadequate support for returns and repairs. Mixed feelings also arose regarding product quality and pricing, with some customers noting discrepancies between advertised conditions and actual product states, while others found the price drop policy restrictive for discounts.