Profile
Guitar Center Warwick RI US
Guitar Center located at 1901 Terrell Mill Rd, Marietta, GA, is a premier destination for musicians seeking high-quality instruments, gear, and accessories from top brands. The store offers a wide selection of new and used equipment, including guitars, amplifiers, keyboards, and percussion, catering to both beginners and seasoned professionals. With a focus on affordability and quality, Guitar Center provides competitive pricing, expert staff guidance, and a range of services such as setup, tuning, and maintenance to enhance the customer experience.
The store operates with extended hours to accommodate busy schedules, remaining open Monday through Saturday from 11:00 a.m. to 7:00 p.m., and on Sundays from 11:00 a.m. to 7:00 p.m. Notable features include a rental program for short-term or long-term use, making it an ideal option for those exploring new instruments before purchasing. Whether shopping for personal use or seeking professional-grade equipment, Guitar Center aims to deliver exceptional value and support to the local music community.
Note: The address provided in the query (1245 Bald Hill Road, Warwick, RI) does not match the location details in the given information. The directory listing above reflects the accurate details for the Marietta, GA location as described.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with customers reporting both positive and negative experiences. Positives include commendations for helpful and knowledgeable staff, such as salesperson Jason in Hialeah and the Norman OK store team, who were praised for their customer service and expertise. Some reviewers also noted satisfaction with product quality and condition, particularly when issues were resolved promptly. However, several negative experiences were highlighted, including damaged or incorrect items received, poor handling of returns or order cancellations, and unprofessional interactions with employees, such as a manager who allegedly shouted and hung up on a customer. The company’s responses to some complaints were described as dismissive or unhelpful, exacerbating dissatisfaction.
Commonly mentioned negatives include inconsistent product quality, with reports of defective instruments and incorrect shipments, as well as frustrations with customer service, particularly at certain locations like the Fayetteville store, where a manager was criticized for inadequate problem resolution. Some reviewers also expressed disappointment with policies, such as the inability to apply military discounts or the lack of clarity around “price drop” promotions. Conversely, a few reviews highlighted exceptional support, such as a customer service rep who went above and beyond to assist with a surprise guitar purchase. These contrasting experiences underscore the variability in service and product reliability across Guitar Center locations and interactions.