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Guitar Center Greenville SC US
Guitar Center located at 1901 Terrell Mill Road in Marietta, GA, offers a wide selection of new and used musical instruments, gear, and accessories from top industry brands. Whether you’re a beginner or a seasoned musician, the store provides access to high-quality products, including guitars, amplifiers, keyboards, and more, ensuring customers find the perfect tools to enhance their musical journey. Notable features include expert staff available to assist with purchases, setup, and maintenance, as well as rental options for those exploring new equipment before committing to a purchase.
The store is open Monday through Sunday, with extended hours on Saturdays, from 11:00 a.m. to 8:00 p.m. Customers can visit in person to browse inventory, receive personalized recommendations, or take advantage of rental services. Located in a convenient area, Guitar Center Marietta serves as a hub for music enthusiasts seeking reliable, affordable, and premium-quality instruments and accessories.
Location Reviews
Guitar Center reviews present a mixed sentiment, with some customers expressing satisfaction and others reporting significant issues. Positives include praise for knowledgeable and helpful staff, such as a salesman in Hialeah and a customer service representative in Norman, Oklahoma, who provided personalized assistance. Some reviews highlight effective resolution of problems through dedicated employees, like a technician who corrected a bass setup. However, many customers noted negative experiences, including receiving damaged or incorrect items, poor communication, and unhelpful interactions with staff or management. Issues such as canceled orders without explanation, incorrect product shipments, and unprofessional behavior from managers (e.g., a Fayetteville store manager who refused to resolve a defective pedal board) were frequently mentioned.
Commonly cited negatives include inconsistent product quality, with items arriving damaged or not as described, and complaints about customer service ranging from unresponsive call centers to rude or dismissive staff. Conversely, several reviews praised the professionalism and expertise of specific employees, emphasizing that experiences varied significantly depending on location and the individual staff member. While some customers appreciated Guitar Center’s efforts to resolve issues, others criticized the company for failing to uphold its commitments, such as canceling orders without adequate recourse or refusing to honor advertised policies (e.g., military discounts). Overall, the reviews reflect a polarized experience, with both commendable service and notable shortcomings.