Profile
Guitar Center North Myrtle Beach SC US
Guitar Center, located at 1240 Highway 17 N in North Myrtle Beach, SC, is a premier destination for musicians seeking high-quality instruments, audio equipment, and accessories. As part of Guitar Center, Inc., the store offers a wide selection of guitars, amplifiers, keyboards, drums, and other music-related products, catering to both beginners and seasoned professionals. Whether customers are looking to purchase new gear, explore demo models, or seek expert advice, the store provides a comprehensive shopping experience tailored to the needs of musicians of all levels.
The store is open Monday through Friday from 11:00 a.m. to 7:00 p.m., Saturday from 11:00 a.m. to 8:00 p.m., and Sunday from 11:00 a.m. to 7:00 p.m. Additional details about the Guitar Center app, which allows users to browse products, view reviews, and access tips, can be found on the App Store. This physical location serves as a hub for music enthusiasts in the area, combining retail expertise with a commitment to supporting the local music community.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers expressing both positive and negative experiences. Positives frequently highlighted include commendable customer service from specific staff members, such as a helpful salesman in Hialeah and knowledgeable employees in Norman, Oklahoma, who provided personalized assistance and repairs. Some reviewers appreciated the return policy flexibility and the willingness of certain stores to resolve issues, such as replacing defective items or offering repairs. Additionally, a few customers noted the quality of products received, particularly when handled by attentive staff.
However, numerous negative experiences were also reported. Common complaints included receiving damaged, incorrect, or subpar products, such as a guitar canceled after being claimed damaged without replacement, a harp with a torn package, and a pedal board with the wrong power supply. Poor customer service interactions were frequently mentioned, including unhelpful or dismissive responses from staff, as seen in a highly negative encounter with a manager in Fayetteville who refused to address a defective product. Other criticisms pointed to inconsistent product quality, misleading advertising, and inadequate resolution of order issues. The company’s responses to these complaints varied, with some reviewers expressing frustration over lack of support, while others noted isolated instances of effective problem-solving. Overall, experiences appeared highly dependent on location, staff, and specific transaction details.