Profile
Guitar Center Repairs Spartanburg SC US
Guitar Center Repairs
Located at 1487 Wo Ezell Blvd, Spartanburg, SC, this repair service specializes in maintaining and restoring musical instruments, offering expert care for guitars, basses, and other instruments. With a focus on quality craftsmanship and customer satisfaction, the business provides services such as setups, repairs, and custom modifications, ensuring instruments perform at their best. Notable for its skilled technicians and attention to detail, Guitar Center Repairs caters to both casual musicians and professionals seeking reliable, timely solutions.
Hours of Operation:
Mon–Fri: 10:00 AM – 9:00 PM
Sat: 10:00 AM – 9:00 PM
Sun: 11:00 AM – 7:00 PM
While the provided details reference a Sacramento, CA location, this entry reflects the Spartanburg, SC address. For specific inquiries, customers are encouraged to contact the business directly for the most accurate information.
Location Reviews
The reviews for Guitar Center Repairs reflect a mixed overall sentiment, with some customers expressing satisfaction while others report significant issues. Positives include praise for individual staff members, such as a salesperson in Hialeah who was described as “outstanding” in his assistance, and a team in Norman, OK, who provided exceptional service, including repairs and upgrades to a bass. Customer support was also highlighted in a positive review, where a representative named Dalton went above and beyond to help a customer select a guitar for a surprise gift. These experiences suggest that some employees and locations deliver commendable service and product quality.
However, several recurring negatives were noted, including issues with product quality and delivery. Multiple reviewers reported receiving damaged or incorrect items, such as a guitar canceled after being claimed damaged despite initial photos showing it in good condition, a mandolin case delayed by a failed UPS delivery, and a pedal board with the wrong power supply. Others mentioned functional defects, like non-working keys on a keyboard. Poor customer service was also frequently cited, including an incident where a manager in Fayetteville was described as uncooperative and dismissive, and criticism of a call center supervisor for inappropriate social media content. Additionally, some customers expressed frustration with policies, such as the inability to apply a military discount and confusion over price drop terms. These issues indicate inconsistent experiences and operational challenges.