Profile
Guitar Center Repairs Johnson City TN US
Guitar Center Repairs, located at 2120 Alta Arden Expy, Sacramento, CA 95825, specializes in professional repair and maintenance services for musical instruments, including guitars, basses, drums, and amplifiers. With a focus on quality craftsmanship and customer satisfaction, the facility offers a wide range of services such as setup, tuning, electronics repair, and custom modifications, catering to both amateur musicians and professionals. Notable for its extended hours, the repair center is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM, making it convenient for customers with busy schedules.
Customers can access detailed directions and maps via the Guitar Center website or local navigation apps. While specific phone numbers and ratings are not provided in this listing, the business is known for its reliable service and positive customer feedback, often highlighted in online reviews. Visitors are encouraged to check the official Guitar Center website or contact the Sacramento location directly for the most up-to-date information on availability, pricing, and customer testimonials. Whether you need urgent repairs or long-term maintenance, Guitar Center Repairs aims to deliver expert solutions tailored to your musical needs.
Location Reviews
Reviews for Guitar Center indicate a mixed overall sentiment, with some customers expressing satisfaction and others reporting significant issues. Positives include commendations for helpful and knowledgeable staff, such as a salesman in Hialeah and technicians in Norman, Oklahoma, who provided excellent service and product expertise. Some customers appreciated the condition of received items and the willingness of certain employees to go above and beyond, such as a customer support representative who assisted with a guitar purchase for a surprise gift. However, numerous negative experiences were also reported, including damaged or incorrect items, poor communication, and unhelpful or dismissive staff. Specific complaints included receiving products with defects (e.g., broken keys or damaged guitars), failed deliveries, and inadequate resolution of issues, such as a manager refusing to address a faulty pedal board and instead offering a refund. Additionally, some reviewers criticized the company’s handling of order cancellations and pricing discrepancies, with one customer alleging false advertising. While a few locations and employees were praised for their professionalism, the overall experience remains inconsistent, with notable variability in service quality across different stores and interactions.