Profile
Guitar Center Seattle WA US
Guitar Center, located at 6401 12th Ave NE Street Level, Seattle, WA, is the world’s largest musical instruments retailer, offering an extensive selection of guitars, bass, drums, amplifiers, DJ equipment, keyboards, and pro-audio gear. Whether you’re a beginner or a seasoned musician, the store provides a one-stop destination for all your musical needs, featuring high-quality products from leading brands. Most orders qualify for free shipping, making it convenient for customers to explore and purchase instruments and accessories both in-store and online.
Open Monday through Sunday from 11:00 AM to 7:00 PM, with extended hours on Saturdays until 8:00 PM, Guitar Center caters to music enthusiasts seeking expert guidance, competitive pricing, and a wide range of inventory. Its Seattle location serves as a hub for musicians in the Pacific Northwest, combining a vast product selection with a commitment to customer satisfaction.
Location Reviews
Guitar Center reviews reflect a mixed overall sentiment, with consumers reporting both positive and negative experiences. Commonly mentioned issues include product quality and delivery problems, such as receiving damaged or incorrect items (e.g., torn packaging, malfunctioning instruments, and mismatched power supplies). Some customers also expressed frustration with unresponsive or dismissive customer service, including instances of canceled orders without resolution, inadequate follow-up, and unprofessional interactions with staff. However, several reviewers highlighted positive experiences, particularly praising knowledgeable and helpful sales associates, such as Jason in Hialeah and the team at the Norman, OK store, who provided personalized assistance and resolved issues effectively.
While some customers noted satisfactory product condition and quality, others faced challenges with returns, price discrepancies, and unclear policies (e.g., military discounts not being applied). The reviews also underscored variability in store experiences, with some locations receiving praise for their service and others criticized for poor handling of complaints. Despite these mixed accounts, a significant portion of feedback emphasized the importance of staff expertise and customer support, suggesting that individual store performance and employee behavior significantly influence customer satisfaction.