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Guitar Center Spokane WA US
Guitar Center, located at 5702 N Division St, Spokane, WA, is a premier destination for musicians seeking high-quality instruments, gear, and accessories. The store offers a wide selection of guitars, amplifiers, keyboards, drums, and audio equipment, catering to both amateur enthusiasts and professional musicians. With a focus on providing reliable products and expert guidance, Guitar Center serves as a one-stop shop for all music-related needs.
Enhancing the shopping experience, Guitar Center’s official app, available on the App Store, allows customers to browse music gear, view product screenshots, read customer ratings and reviews, and access user tips. The app also highlights similar products and features, making it a convenient tool for researching and purchasing instruments and equipment. Whether shopping in-store or online, Guitar Center combines accessibility, quality, and customer-focused services to support the musical community.
Location Reviews
Guitar Center’s reviews reflect a mixed experience, with overall sentiment leaning neutral. Many customers reported both positive and negative aspects of their interactions. Positives include commendations for helpful and knowledgeable staff, such as a salesman in Hialeah and a customer service representative named Dalton, who provided personalized assistance during a purchase. Some reviewers also noted satisfactory product quality and effective resolution of issues when working with specific stores, like the Norman OK location, where staff went above and beyond to address product flaws and offer upgrades. However, several negative experiences were documented, including issues with damaged or incorrect items received, shipping delays, and poor customer service from certain employees. Notably, one review highlighted an unprofessional encounter with a manager in Fayetteville, who dismissed a customer’s concerns and refused to resolve a faulty purchase. Other complaints involved misleading product listings, difficulties applying discounts, and inconsistent communication from the company.
Commonly mentioned negatives include shipping errors, such as UPS failed deliveries and incorrect items, as well as instances of canceled orders without adequate resolution. Some reviewers criticized the company’s handling of returns and product discrepancies, with one customer alleging false advertising. Conversely, a few reviews praised the overall shopping experience, emphasizing friendly and professional staff, particularly in stores where employees demonstrated expertise and willingness to assist. The mixed sentiment underscores variability in service quality and product reliability, with both commendable support and significant drawbacks reported across different locations and interactions.