Profile
Music & Arts Charleston WV US
Music & Arts, located at 911 Bigley Ave, Charleston, WV, is an American record label based in Berkeley, California. While the business maintains a presence in Charleston, its primary operations and headquarters are in Berkeley, where it has established itself as a respected name in the music industry. The label specializes in supporting emerging and independent artists across various genres, offering services such as music production, artist development, and distribution. Music & Arts is known for its commitment to fostering creative talent and providing resources to help artists reach broader audiences.
Notable for its collaborative approach, the label works closely with musicians to refine their sound and navigate the complexities of the industry. It has gained recognition for its role in promoting diverse musical styles and for its dedication to maintaining artistic integrity. Despite its headquarters in California, Music & Arts’ Charleston location may serve as a regional hub for local engagement or events, though specific details about its operations in West Virginia are not widely documented. For those seeking record label services, the business emphasizes its experience in both independent and mainstream music sectors, making it a valuable partner for artists at various stages of their careers.
Location Reviews
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Music & Arts has received a mixed range of customer feedback, reflected in its 3.1-star rating based on 14 reviews and 17 complaints. Overall sentiment is neutral to negative, with many customers expressing dissatisfaction with various aspects of the company’s operations. Commonly mentioned negatives include poor customer service, disorganization in billing and scheduling, lack of communication, and a failure to resolve issues promptly. Multiple reviewers highlighted problems with incorrect billing, lack of refunds for unprovided services, and unresponsive or unprofessional interactions with staff, particularly in customer service and accounting departments. Some customers also raised concerns about suspicious handling of credit card information and poor inventory management leading to false debt reporting on credit records.
Despite these negative experiences, there are a few positive reviews that highlight good service from in-store staff, such as knowledgeable and friendly employees who provided quality assistance with instrument repairs and rentals. However, these positive experiences are not enough to offset the broader concerns about the company’s reliability and customer support. The majority of reviews emphasize a lack of accountability and a frustrating experience when dealing with billing and customer service issues. Overall, while there are occasional positive interactions, the consistent complaints about poor service and operational inefficiencies suggest that Music & Arts has significant room for improvement in its customer experience and internal management practices.