Profile
Music & Arts Savannah GA US
Music & Arts located at 7805 Abercorn St, Savannah, GA, is a premier destination for music enthusiasts seeking instruments, lessons, and rental services. The store offers a wide selection of high-quality musical instruments for purchase, along with flexible rental options ideal for students, educators, and performers. Customers can explore a variety of instruments, including keyboards, guitars, violins, and more, while also accessing expert guidance to select the right equipment for their needs.
Music & Arts provides in-person and virtual music lessons tailored to all skill levels, featuring experienced instructors specializing in multiple genres and instruments. The business emphasizes accessibility, ensuring that aspiring musicians of all ages can find affordable, high-quality instruction. Visitors can use the store’s online tools to locate nearby Music & Arts locations, access maps and directions, and check store hours for convenient planning. While the provided information references services in Virginia, the Savannah location remains a key hub for local residents seeking music education and instrument solutions.
Location Reviews
Music & Arts receives mixed customer feedback, with a 3.1-star rating based on 14 reviews and 17 complaints. While some customers highlight positive experiences—such as helpful in-store staff, professional instructors, and satisfactory service for specific transactions—these are relatively rare. The majority of reviews emphasize significant concerns, particularly regarding disorganized operations, poor customer service, and recurring billing errors. Common complaints include inconsistent scheduling, lack of communication about lesson cancellations, and billing inaccuracies, such as being charged for unprovided services or months of lessons that never occurred. Customers frequently report unresolved disputes, delayed refunds, and unprofessional interactions with billing departments, with some describing experiences as “deplorable” or “horrible.” Additionally, issues with credit reporting, such as false debt claims and failure to resolve errors, have caused financial and emotional distress for some users.
Positive aspects are limited to isolated instances, such as a customer praising a knowledgeable instructor and a staff member’s efficient repair of a guitar string. However, these are overshadowed by widespread dissatisfaction with corporate accountability and support. Reviews consistently criticize the lack of resolution for billing disputes, unresponsive customer service, and a perceived lack of transparency. While the store’s physical locations and product quality are occasionally noted as satisfactory, the overarching sentiment reflects frustration with systemic operational failures and a failure to address customer concerns effectively. Overall, the feedback suggests a stark contrast between sporadic positive interactions and persistent issues that significantly impact customer trust and satisfaction.