Profile
Music & Arts Anderson SC US
Music & Arts
Located at 7040 East Hampton Ave, Mesa, AZ 85209, Music & Arts is a vibrant hub for music and art enthusiasts. The business offers a wide range of services, including music lessons, instrument sales, art classes, and creative workshops for all ages. With 7 photos available for reference, the store provides a welcoming environment for both beginners and experienced artists and musicians.
Operating Monday through Friday from 11:00 am to 8:00 pm, Saturday from 10:00 am to 5:00 pm, and Sunday from 12:00 pm to 5:00 pm, Music & Arts caters to busy schedules while maintaining extended hours for convenience. Customers can contact the store directly at (480) 318-0150 for inquiries or to book classes. Notable features include a curated selection of musical instruments, art supplies, and personalized instruction tailored to individual goals. Whether exploring a new hobby or refining existing skills, Music & Arts fosters creativity and community in the Mesa area.
Location Reviews
Music & Arts receives a mixed but predominantly negative customer sentiment, reflected in a 3.1-star rating based on 14 reviews and 17 complaints. Commonly mentioned positives include occasional positive interactions with in-store staff, such as helpful service for instrument repairs and praise for specific instructors, as well as some customers highlighting the store’s inventory and product quality. However, the majority of reviews focus on significant operational and customer service issues. Frequent complaints include disorganized billing systems, incorrect charges (e.g., being billed for unused lessons or instruments), lack of refunds despite unresolved disputes, and poor communication from customer service representatives. Several reviews describe unprofessional handling of refunds, including delays, miscommunication about return policies, and instances of employees mishandling sensitive information like credit card details. Additionally, some customers report unresolved issues with collections agencies reporting false debts to credit bureaus, further exacerbating frustration. While a few positive experiences exist, the recurring themes of billing errors, unresponsive customer support, and lack of accountability dominate the feedback, leading to widespread dissatisfaction among many customers.